Scheduling & Logistics Coordinator

About Your New Employer

• Global Multinational: A well-established company with a strong presence in the logistics industry.
• Innovative Projects: Engaged in cutting-edge logistics solutions and technology.
• Award-Winning Culture: Recognized for excellence in customer service and operational efficiency.

About Your New Job

• Order Management:
  • Receive and review customer orders.
  • Ascertain resource requirements and schedule jobs accordingly.
  • Confirm order details and scheduling with the customer.
  • Upload jobs accurately into the Transport Management System (TMS).
• Customer Communication & Documentation:
  • Liaise with customers to obtain and upload all required documentation and any job-specific requirements.
  • Record all relevant job and site-specific details on the job template.
  • Ensure customers are updated promptly regarding order progress, delays, or issues.
  • Ensure that the line manager is kept abreast of any customer issues or concerns.
  • Strive for continuous improvement, efficiency, and streamlining planning operations.
  • Always provide the highest standards of customer service in line with company values.
• Shipment & Delivery Monitoring:
  • Monitor incoming shipments using the Port Tracking System to ensure delivery dates are met.
  • Liaise with customers and the planning team to reschedule deliveries where necessary due to shipping delays.
  • Monitor progress of deliveries on the day to ensure timely completion.
  • Report on any delivery-related issues to management.
• Post-Delivery & Administration:
  • Check completed delivery paperwork for accuracy.
  • Ensure Proof of Delivery (POD) and any additional information, including extra costs, are sent to the customer by the next working day.
  • Record additional costs and relevant information in the TMS for invoicing purposes.
• Safety, Health, Environment & Quality (SHEQ):
  • Remain vigilant for near-miss occurrences.
  • Report on any quality or safety risks, concerns, or opportunities for improvement to their supervisor or management.
  • Inform the SHEQ team of all storage movements in and out of the facility.
• Other:
  • Identify and highlight to management any potential improvement opportunities.
  • Attend operational and other meetings as required by management.
  • Undertake any other reasonable work as required.
  • Provide input into weekly and monthly reports for issue to Operations Director.

What Skills You Need

• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Proficiency in using Transport Management Systems (TMS) and tracking tools.
• Ability to work effectively under pressure and manage multiple tasks.
• Awareness of health, safety, and quality standards.

What’s on Offer

• Competitive Salary: Attractive compensation package.
• Career Development: Opportunities for growth and advancement within the company.
• Supportive Environment: A collaborative and dynamic work culture.

What’s Next

Apply now by clicking the “Apply Now" button or email me on rager@sigmar.ie. If the job isn’t quite right but you are looking for something similar, please get in touch. We also have multiple Temp, FTC, and Contract jobs available.